At Palace Sumangali Silks, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
Personal Information: Name, email address, phone number, shipping and billing address.
Payment Information: We do not store your payment details. Transactions are securely processed through third-party payment gateways.
Browsing Information: IP address, browser type, device information, and cookies to enhance user experience.
2. How We Use Your Information
To process and deliver your orders efficiently.
To provide customer support and respond to inquiries.
To improve our website functionality and user experience.
To send promotional offers and updates (you can opt out anytime).
To comply with legal and security requirements.
3. Sharing Your Information
We do not sell, trade, or rent your personal data. However, we may share your information with:
Trusted third-party service providers for payment processing, shipping, and website analytics.
Legal authorities if required by law.
4. Data Security
We implement security measures to protect your data. However, while we strive for 100% security, we cannot guarantee absolute protection of your information.
5. Cookies Policy
Our website uses cookies to improve your browsing experience. You can modify your browser settings to disable cookies, but some features may not function properly.
6. Your Rights
You can request access to your personal data.
You can ask us to update or delete your information.
You can opt out of marketing communications anytime.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
8. Contact Us
If you have any questions about our Privacy Policy, please contact us:
Store Address: NO: 71, Bharathi Road, Opp. N.T Police Station, 607001, Cuddalore, Tamil Nadu, India
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Terms & conditions
Welcome to Palace Sumangali Silks. By using our website, you agree to abide by the following Terms & Conditions. Please read them carefully before making a purchase.
1. General
This website is owned and operated by Palace Sumangali Silks.
By accessing and using this site, you accept these terms in full.
We reserve the right to update, modify, or change these terms at any time without prior notice.
2. Product Information
We make every effort to display product images, descriptions, and colors accurately.
However, colors may vary slightly due to device screen settings.
All products are subject to availability, and we reserve the right to discontinue any item at our discretion.
3. Orders & Payments
Orders placed on our website are subject to acceptance and availability.
We reserve the right to cancel any order if payment is not received or if fraudulent activity is suspected.
Prices are listed in INR and are subject to change without prior notice.
We accept various payment methods, and all transactions are processed securely.
4. Shipping & Delivery
Shipping costs, delivery times, and processing details are outlined in our Shipping Policy.
We are not responsible for delays caused by unforeseen circumstances.
5. Returns & Exchanges
Customers can request returns or exchanges within the specified timeframe.
Read our Returns & Exchange Policy for detailed guidelines.
6. User Responsibilities
You agree not to use our website for any unlawful or fraudulent activities.
Unauthorized use of this website may result in legal action.
7. Limitation of Liability
We are not responsible for any direct, indirect, or incidental damages resulting from the use of our website, products, or services.
8. Intellectual Property
All content, including text, images, and logos, is the property of Palace Sumangali Silks and may not be used without permission.
9. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes will be resolved in the courts of Tamil Nadu.
10. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Store Address: NO: 71, Bharathi Road, Opp. N.T Police Station, 607001, Cuddalore, Tamil Nadu, India
Phone: 9840748525
Email: cuddalorepalacesumangalisilks@gmail.com
